It answers every call, day or night, in English and Spanish, and writes down exactly what the caller needs. Pick one of two plans below, then add the automations that handle the quotes, the reviews and the follow-up.
The difference is how much of your judgment the agent carries. Capture takes the message. Desk quotes, screens and transfers. Each is a flat monthly price plus a one-time setup fee.
Voice Agent PlanPlan 01 / 02
Capture
Never miss another call.
$497/mo
+ $750 one-time setup
750 minutes a month included
about 25 calls a day · extra minutes 40¢ each
The agent answers every call you can't — nights, weekends, and while you're on a job — takes down exactly what the caller needs, and texts it to you before they've hung up.
What's included
Answers 24/7 on your existing number
English and Spanish
Full message, order and callback capture, read back and confirmed
Text and email brief to you after every call
Your own login: every call with its written summary and transcript
Weekly call review so it keeps getting better at your business
Everything in Capture, plus the judgment calls: it quotes from your own price sheet, screens against your rules, transfers to the right person by name, and flags the urgent ones straight to a cell.
What's included
Everything in Capture
Quotes your standard items from your own price sheet
Screens callers against rules you set — service, area, quantity, timing
Warm transfer to your people by name, with a one-line hand-off
Website form leads get a callback in under 60 seconds
Both plans: month to month after a three-month start. Minutes beyond the plan are billed the following month at 40¢ a minute, about 70¢ a call. Carrier and telephony fees are passed through at cost.
In Both Plans
What Every Voice Agent Does
Answers on the first ring
At any hour, including the calls that come in while your line is already busy.
English and Spanish
The caller picks the language by speaking it. Nobody has to press a number.
It says it's an AI
The agent introduces itself as an AI assistant on a recorded line. Nobody is tricked.
A login of your own
Every call with its summary, transcript and what the caller needs next.
Your words, your rules
Every script and policy is written in your voice and approved by you before it goes live.
Your number stays yours
Your existing line forwards to the agent. Turning it off is deleting a call-forward.
Getting Started
Live Within a Week
01
One sit-down
We go through your hours, services, prices, and the questions callers actually ask.
02
We write and test
Your script, then a full test suite — we call it as a customer until it holds up.
03
You call it yourself
You hear it before anyone else does, and we change whatever you want changed.
04
It goes live
Usually within a week. Your number forwards to it, and you get the first brief that day.
Section 2 — Add-Ons
Six Add-Ons. Add Any. Turn Any Off.
These handle what happens after the call: the review you never asked for, the quote that went quiet, the customer who hasn't been back. Add them to either voice plan, or run them on their own.
01 / 06
Add-On
Review Engine
$247/mo
Steady reviews from real customers, every reply drafted.
After a completed job, the customer you served gets one polite request for a Google review. Every review that lands — good or bad — gets a drafted reply for you to approve, and your listing is monitored weekly.
A missed call gets a text in seconds — from you, to them.
When someone calls and you can't pick up, they get a text within seconds acknowledging the call and asking what they need, so they don't call the next name on the list. It only ever fires after a real inbound call.
Fires only after a genuine inbound call to your number
Text in your voice, with your name and callback promise
Replies routed to your phone or inbox
Pairs with either voice agent plan for calls that need a human
A 60-second reply to every inbound lead, then three follow-ups.
A web form, a Google Business message, or an email inquiry gets a personal reply inside a minute and up to three well-spaced follow-ups if they go quiet. Only to the person who reached out — never a cold list.
Quotes you already sent get nudged on day 2, 5 and 10.
An estimate sitting in someone's inbox is a decision waiting to happen. The customer who asked for it hears from you on day two, day five and day ten — polite, short, and easy to say yes to.
30/60/90-day check-ins with past customers who opted in.
Customers who agreed to hear from you get a check-in at 30, 60 and 90 days — a maintenance reminder, a seasonal service, a simple 'how did it hold up?' — timed for when they're most likely to need you again.
Opted-in past customers only
Three touches over 90 days, in your voice
Seasonal and service-interval messages you approve
CRM, scheduling and invoicing, connected and automated.
For the business that's outgrown the notebook: a CRM that every call and form feeds into, scheduling that fills from it, and invoicing that goes out when the job closes. Scoped to your operation on a call before we quote it.
CRM set up and fed by phone, web and email leads
Scheduling connected to the voice agent and your calendar
Invoices and reminders triggered from job completion
All prices in USD, billed monthly. Month to month after a three-month start. Add-ons carry no setup fee; the Full Back Office is scoped and quoted on a call.
Our Difference
Only People Who Asked to Hear From You.
Plenty of agencies will sell you a cold-text blast. We won't, and everything above is built so it can't happen by accident.
Consent first, every time
Every text and email goes only to people who called you, asked for a quote, or opted in. Washington's rule is call-then-text — a business may text someone only after a genuine inbound call or their consent — and we treat that as the floor everywhere we work.
It always says it's an AI
The voice agent introduces itself as an AI assistant. Nobody is tricked, and callers who want a person get one.
You approve the words
Every script, message and reply template is written in your voice and approved by you before it goes live. Nothing publishes on its own.
FAQ
Questions Owners Ask Us
What does setup cost, and what does it cover?+
Setup is one time: $750 on the Capture plan and $1,500 on the Desk plan. It covers the sit-down about your business, writing your script, building and testing the agent against real call scenarios, connecting your number, and your own login. The higher Desk fee covers the extra build — your price sheet, your screening rules, and transfers to the right person by name.
Which plan should I be on?+
Capture if you mainly need every call answered and written down. Desk if callers ask for prices, need screening against your rules, or ask for people by name. Capture includes 750 minutes a month, about 25 calls a day; Desk includes 2,000, about 45 a day. Extra minutes are 40 cents each, roughly 70 cents a call, billed the month after.
Does the voice agent replace my front desk?+
It covers the calls your desk can't: after hours, during jobs, when the line is busy. During the day it can answer first and warm-transfer to a person, or sit behind your team as overflow. You choose.
Do the texts break Washington's texting rules?+
No. Every automation on this page sends only to someone who called you, requested a quote, or opted in. We never send cold texts. Washington's rule is call-then-text, and it's our rule in every state.
Which businesses is this built for?+
Local service businesses that live on the phone: trucking and freight, caterers and venues, auto repair and dealers, law firms, med spas and clinics, pallet companies, contractors. If a missed call costs you a job, it's built for you.
How long does setup take?+
The voice agent is usually live within a week of your script being approved. The messaging add-ons go live on the same timeline. The full back office is scoped on a call because every operation is different.
Is there a contract?+
Month to month after a three-month start. If an automation stops earning its keep, you turn it off. Your phone number never moves, so switching it off is deleting a call-forward.
What about custom automation projects?+
This page is the ready-made menu. For custom workflows, chatbots and multi-system pipelines, see our AI automation build packages. See build packages.
Sign Up · Live Within a Week
The Next Missed Call Doesn't Have to Be.
Pick the plan that fits and we'll take it from there. Not sure which one? Tell us how the phone works today and we'll say which one we'd put you on — no obligation.